Quality Statement

Business Goal
To exceed customer expectations.

Quality Management
Our Quality Management system will conform to the requirements of ISO 9001 and IS014001. Quality is an integral part of our operation from initial design to end-product completion and testing.

Business Principles
Customer satisfaction and requirements come first. This is reflected in our flexibility as an organization and as individuals to support this. Quality begins and ends with the customer and every step in between.

Customer Focus
Customer requirements come first. Quality begins and ends with the customer and Sentec to satisfy your needs. This is reflected in our flexibility as individuals and as an organisation.

Relationships
We build long-term relationships with customers and suppliers.

Innovation
We design and supply creative products and services.

Teamwork
Teamwork combined with individual input provides products of excellence.

Continual Improvement
Through management review of our Quality Management System we continuously improve business performance, processes, products and services.